Operations & process design
Map how work really flows, remove the bottlenecks and write the SOPs your team will actually use.
Typical outcome: 20–35% faster cycle times
Now booking Q1 2027 engagements
Growth is a systems problem. We fix the systems.
Halden Partners is an operations and growth consultancy for founder-led and mid-sized companies across Southeast Asia. We find what's slowing you down, redesign it with your team, and stay until the numbers move.
- Engagements delivered
- 120+
- Average return on fees
- 3.4×
- Clients who hire us again
- 68%
Gross margin · Kusina Collective
+9.4 pts
On-time delivery 97%Alon Logistics, up from 81%
Trusted by operators at
01 — Services
Six levers we pull to make growth pay.
Every engagement starts with the numbers. We only recommend changes we can measure, and we help your team run them long after we leave.
Pricing & margin
Rebuild price lists, discount rules and menu or product mix around contribution margin, not habit.
Typical outcome: +4–10 pts gross margin
Systems & automation
Choose, implement and connect the right CRM, ERP and reporting tools, without the two-year IT project.
Typical outcome: 10–25 hours saved per week
Growth strategy
Decide where to play next: new locations, channels or customer segments, backed by unit economics.
Typical outcome: a 3-year plan your board signs
Financial clarity
Weekly KPI dashboards, cash forecasting and a monthly close you can trust, in plain language.
Typical outcome: 13-week cash visibility
Leadership & org design
Clear roles, a leadership rhythm and incentives that let the founder step back from daily firefighting.
Typical outcome: founder time on ops −50%
02 — Approach
A clear path from diagnosis to results.
Fixed scope, fixed fees and weekly check-ins. You always know what we're working on and what it's worth.
- 01Weeks 1–2
Diagnose
Interviews, data deep-dive and on-site observation. You get a findings deck with the five biggest opportunities, sized in pesos and dollars.
- 02Weeks 3–5
Design
We co-design the fixes with your team: new processes, pricing, dashboards and roles, tested on a small scale first.
- 03Weeks 6–14
Deliver
Hands-on rollout with training, change management and a weekly scorecard so everyone sees progress.
- 04Ongoing
Sustain
Optional monthly advisory to keep momentum, review KPIs and tackle the next priority.
03 — Selected work
Results our clients can point to.
A few recent engagements, shared with permission. Figures compare the 6 months before and after rollout.
Kusina Collective cut food costs and grew margin across 14 restaurants
Menu engineering, central purchasing and a daily prep system replaced guesswork in every kitchen, without changing a single signature dish.
- −18%food cost
- +9.4 ptsgross margin
- ₱41Mannualised savings
Alon Logistics rebuilt dispatch and hit 97% on-time delivery
- 81→97%on-time
- −22%cost per drop
Sinag Apparel connected stores and e-commerce into one inventory
- −37%stock-outs
- 2.1×online revenue
“Halden didn't hand us a 90-page report. They sat in our kitchens at 5 a.m., built the tools with our chefs and stayed until the numbers moved. Best money we've spent since opening our first restaurant.”
Miguel SantosCo-founder & CEO, Kusina Collective
04 — Team
Senior people, on every project.
No pyramid of juniors. The partners you meet in the first call are the people in your office every week.
Camille Reyes
Managing Partner
Ex-operations director at a regional retail group. Leads pricing and margin work.
Rafael Domingo
Partner, Operations
Lean Six Sigma Black Belt. 15 years in logistics and manufacturing.
Priya Nair
Partner, Finance & Data
Former FP&A lead in Singapore. Builds the dashboards CEOs actually read.
Daniel Cruz
Principal, Systems
Implements CRM and ERP stacks for teams of 20 to 500 people.
05 — Engagements
Ways to work with us.
All fees are fixed and agreed upfront. If the diagnostic doesn't find at least 3× its fee in opportunities, it's free.
Diagnostic
$6,500 fixed
2 weeks
- Data review & 12+ interviews
- Opportunity sizing
- Prioritised 90-day roadmap
Transformation project
from $28k per project
8–14 weeks
- Everything in Diagnostic
- Co-designed solutions & pilots
- Rollout, training & scorecard
- Two partners on site weekly
Advisory retainer
$3,200 / month
3-month minimum
- Monthly KPI & strategy review
- Leadership coaching
- On-call support for big decisions
06 — Contact
Let's find your biggest lever.
Book a free 30-minute strategy call. We'll ask about your goals and numbers, share where we'd look first, and tell you honestly if we're not the right fit.
- Emailhello@haldenpartners.example
- Phone+63 900 000 0000
- OfficesMakati City, Manila · Tanjong Pagar, Singapore